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Small Business Operating System

Experience the full power of KonnectMaster with our automated processes!

From lead generation to sales funnels, our systems will give you a competitive edge and set you apart from the pack

10x Pre-Built Customizable Standard Operating Procedures

Each designed to optimize your business operations and maximize profits through smart automations and AI

There are 10 different SOP's that handle different aspects of running your business and are implemented gradually over time to allow for more effective implementation and cashflow management.

Each system can be installed and configured inside your KonnectMaster account as a standalone fully automated system designed to handle different aspects of your business to further optimize your operations and maximize profits.

STAGE 2

Automate

  • ReferralBoost AI Engine

  • RetentionFlow AI Engine

  • SalesFlow AI Engine

STAGE 3

Thrive

  • FunnelBoost AI Engine

  • NurtureBoost AI Engine

  • LeadScoreBoost AI Engine

  • AdBoost Engine

Here's how the Small Business Operating System Works

Streamline: Fill the Holes in Your Bucket

First, we will help you create fast impact by levelling up key business marketing functions by focusing on improving your business with the first 3 systems:

The idea is simple...

when business reputation is great, cost of sale goes down and there is less friction having to attract new customers..

...Typically around 3 months mark each system is fully setup, you and your team are well onboarded and your business significantly improved in it's ability to manage it's sales and marketing. At this stage your business will be noticing following benefits:

  • Easy way for building an email list with automated Newsletter Sign Up Funnel, smart automations are keeping the list healthy.

  • You is able to capture all leads and start making more sales.

  • All inbound lead channels are consolidated and no inquiry is no longer being missed (everything in one nice pipeline of opportunities).

  • You now have deeper insights in to each contact in the CRM.. whether they are engaging more on email or SMS, what sources generate more leads and more.

  • There is a fully automated appointment system that handles bookings, reminders, no-shows and cancellations ➝ saving your business A LOT of time, whilst increasing show up rate and # of new sales appointments!

  • You are now generating feedback from customers (very valuable for any business looking to grow) and you have an automated way for requesting online Reviews, generating Graphic for social media and responses to review (using smart AI)... especially those dreaded 1 star ratings.

...At this point we will advise you to start generating more content for social media, write regular articles and send out once a regular newsletter via email.

hint: We will teach you (or anyone on your team) on how to use the AI content generator tools inside KonnectMaster.

This will help not only increase your online presence, reach and engagement but also increase number of inbound organic inquiries and website traffic.

Another big reason we want you to start getting into habit of creating content is because in around month 10 when we look at implementing our signature NurtureBoost AI Engine process, all those articles and videos will become super handy at being able to develop all the re-marketing campaigns much faster! ...more on that later...

CONVERSION PROCESS

LeadFlow AI Engine

Streamline your sales and marketing efforts with the LeadFlow AI Engine.

Capture leads from various channels, automate processes, and ensure good inbox deliverability. Keep track of messages from Facebook, Instagram, and your website. Easily manage email subscriptions and preferences. Organize all leads in one place and stay up-to-date with an automated email list.

AI HELPER

BookFlow AI Engine

Fully automated, AI Powered System that handles bookings, sends reminders, manages no shows / cancellations using smart AI for both visits to the client as well as over a Zoom.

There are a total of 10 different types of events and each comes with its dedicated funnel as well as a fully automated workflow for managing confirmations, reminders and post-appointment follow-up emails promoting the 'Next Best Call To Action'.

AI HELPER

ReviewBoost AI Engine

An automated marketing system for local small businesses to improve brand reputation, sales conversion, customer retention, and inbound leads.

Automate customer feedback requests, Google review requests, sophisticated review replies using AI automatic posting of 5 star reviews on your social media (including a fancy auto generated graphic) and easy way for your customers to share their reviews on their social using a convenient share button.

It's a game-changer for enhancing your online reputation effortlessly.

Here's how the Small Business Operating System Works

Automate: Increase the Customer Lifetime Value with Automations

Once you have filled the holes in your bucket and you are getting leads from all your existing traffic, social media interactions, and incoming calls, we want to increase the value of your existing customer base by automating the processes that turn a one time client into a repeat source of business:

  • ReferralBoost AI Engine

  • RetentionFlow AI Engine

  • SalesFlow AI Engine

CONVERSION PROCESS

ReferralBoost AI Engine

In around month 4 we look at how to help you start generating even more new leads at no cost by installing a robust and fully automated ReferralBoost AI Engine.

CONVERSION PROCESS

RetentionFlow AI Engine

And at month 5 we look at how to make you even more money (still no dime spent at Ads) with our ... this one helps you increase you customer's lifetime value, order amounts and increase in repeat purchases... not to mention improving retention...

CONVERSION PROCESS

SalesFlow AI Engine

But we don't stop there...now we will start to look at more automated way to help you make even more sales by setting up 'SalesFlow AI Engine' basically bunch of fancy sales funnels powered by bunch of super dialled in automations to help you follow up those that abandon the sales

Here's how the Small Business Operating System Works

Thrive: scale Your Business with Ads, AI & Automations

  • At this point your business is more predictable at generating leads, reputation continues to improve and everything starts to be more and more automated! ... in other words you are lot more efficient with sales and marketing!

  • FunnelBoost AI Engine

  • NurtureBoost AI Engine

  • LeadScoreBoost AI Engine

Now we are closing on month 6 and it's time to boost lead gen to those new funnels.. right?

Wrong!... There is nothing worse then running a paid ad to generate leads if you don't have a system in place to help you convert them... that's a sure fire way for wasting money... and no.. we're not talking about those Sales funnels we built in month 6... they're only good if you have people who are ready to buy now... that's about 5% of your traffic (or even less.)

The rest.. those 95% are either in awareness stage, considering about doing something or totally unaware of their problem...

This is were true marketing and re-marketing magic comes in!

It's now that we need to implement some solid 'Nurturing' ... meet people where they're at.. educate them, provide value and plant the seeds in their heads...

Just like a garden.. you gotta water the plants a while before you can harvest...

It's no different with an email list...

That's marketing 101 really...

The best thing about the NurtureBoost AI Engine is that once it's set in place and automations are switched on, marketing becomes even more automated and lead to prospect conversion tends to increase dramatically!

And when that is dialled in, you have leverage... and with leverage you're ready to scale your business growth to 10x! with the final 2 bits of the puzzle.

In order to streamline sales outreach even further we plug in the LeadScoreBoost AI Engine . It's a system we've developed that is able to leverage on all of the engagement data like trigger link clicks, opt-ins and more... we than assign a 'score' point to every single touchpoint (different value based on type of call to action the links point to...)

CONVERSION PROCESS

FunnelBoost AI Engine

... first (at around month 8) we install the next system called 'FunnelBoost AI Engine'.. this one is basically bunch of awesome lead magnet funnels (e-book downloads, below $50 offers, Infographics etc.. basically bunch of value packed resources ... 'candies' to attract people that are on your list to stay engaged (or to entice new people to get on the list)...

CONVERSION PROCESS

NurtureBoost AI Engine

Once you have those different lead magnet offers dialled in (very unique to your business needs), setup and funnels fully automated... we then help you setup the next system ... one that helps you nurture more leads ...

... It's called NurtureBoost AI Engine and it's all about content re-marketing... there are 2 main campaigns here... the 'First 14 Days Nurture' (to quickly build like and trust with new leads and get some sales) ... and the '12-24 months Nurture' ... for those that need more time to decide (aka 'watering the plant' analogy)...

It's the 12 months re-marketing email campaign that has a lot of work because .. basically every email, video, blog article all needs to be created in a way that resonates with your target market.. not only that but also matched to their unique 'buyer journey stage'...

...educational bits for those that are in unaware stage

...problem solving content for those that are aware of their problem and looking for ways how to solve it

... special offers, webinars, demo calls etc for those that are considering doing something about their problem, and lastly ... comparisons, product guides and pricing pages for those that deciding to buy and solve their problem...

CONVERSION PROCESS

LeadScoreBoost AI Engine

There are 4 functions in the LeadScoreBoost AI Engine these are Lead Scoring, Lead Grading and Lead Rating and Qualification tool called B.A.N.T. ... together they are designed to help predict which CRM contacts are most likely a 'Hot Lead' so that the sales reps become more dialled in in their follow ups.

CONVERSION PROCESS

AdBoost Engine

Ads Optimising System™ is the final piece of the puzzle... it pushes data from your KonnectMaster account into your Meta (FB Ad Account) and your Google Ad Account to keep your Ad Audiences most up to date so that when you're running ads, you are able to retarget with laser sharp precision thus. decrease cost of advertising and increasing ad spend returns!

...At this point we will advise you to start generating more content for social media, write regular articles and send out once a regular newsletter via email.

hint: We will teach you (or anyone on your team) on how to use the AI content generator tools inside the

KonnectMaster

This will help not only increase your online presence, reach and engagement but also increase number of inbound organic enquiries and website traffic.

Another big reason we want you to start getting into habit of creating content is because in around month 10 when we look at implementing our signature Lead Nurture System™, all those articles and videos will become super handy at being able to develop all the re-marketing campaigns much faster! ... more on that later...

In around month 4 we look at how to help you start generating even more new leads at no cost by installing a robust and fully automated Referral Marketing System™

And at month 5 we look at how to make you even more money (still no dime spent at Ads) with our 'Repeat Business System™' ... this one helps you increase you customer's lifetime value, order amounts and increase in repeat purchases... not to mention improving retention...

  • At this point your business is more predictable at generating leads, reputation continues to improve and everything starts to be more and more automated! ... in other words you are lot more efficient with sales and marketing!

But we don't stop there...now we will start to look at more automated way to help you make even more sales by setting up 'Sales Conversion System™' basically bunch of fancy sales funnels powered by bunch of super dialled in automations to help you follow up those that abandon the sales

Now we are closing on month 6 and it's time to boost lead gen to those new funnels.. right?

Wrong!... There is nothing worse then running a paid ad to generate leads if you don't have a system in place to help you convert them... that's a sure fire way for wasting money... and no.. we're not talking about those Sales funnels we built in month 6... they're only good if you have people who are ready to buy now... that's about 5% of your traffic (or even less.)

The rest.. those 95% are either in awareness stage, considering about doing something or totally unaware of their problem...

This is were true marketing and re-marketing magic comes in!

It's now that we need to implement some solid 'Nurturing' ... meet people where they're at.. educate them, provide value and plant the seeds in their heads...

Just like a garden.. you gotta water the plants a while before you can harvest...

It's no different with an email list...

Here's what we do:

... first (at around month 8) we install the next system called 'Lead Generating System™'.. this one is basically bunch of awesome lead magnet funnels (e-book downloads, below $50 offers, Infographics etc.. basically bunch of value packed resources ... 'candies' to attract people that are on your list to stay engaged (or to entice new people to get on the list)...

Once you have those different lead magnet offers dialled in (very unique to your business needs), setup and funnels fully automated... we then help you setup the next system ... one that helps you nurture more leads ...

... It's called Lead Nurture System™ and it's all about content re-marketing... there are 2 main campaigns here... the 'First 14 Days Nurture' (to quickly build like and trust with new leads and get some sales) ... and the '12-24 months Nurture' ... for those that need more time to decide (aka 'watering the plant' analogy)...

It's the 12 months re-marketing email campaign that has a lot of work because .. basically every email, video, blog article all needs to be created in a way that resonates with your target market.. not only that but also matched to their unique 'buyer journey stage'...

...educational bits for those that are in unaware stage

...problem solving content for those that are aware of their problem and looking for ways how to solve it

... special offers, webinars, demo calls etc for those that are considering doing something about their problem,

and lastly ... comparisons, product guides and pricing pages for those that deciding to buy and solve their problem...

That's marketing one one one really...

The best thing about the Lead Nurture System™ is that once it's set in place and automations are switched on, marketing becomes even more automated and lead to prospect conversion tends to increase dramatically!

And when that is dialled in, you have leverage... and with leverage you're ready to scale your business growth to 10x! with the final 2 bits of the puzzle.

In order to streamline sales outreach even further we plug in the Sales Optimising System™ . It's a system we've developed that is able to leverage on all of the engagement data like trigger link clicks, opt-ins and more... we than assign a 'score' point to every single touchpoint (different value based on type of call to action the links point to...)

There are 4 functions in the Sales Optimising System™ these are Lead Scoring, Lead Grading and Lead Rating and Qualification tool called B.A.N.T. ... together they are designed to help predict which CRM contacts are most likely a 'Hot Lead' so that the sales reps become more dialled in in their follow ups.

Ads Optimising System™ is the final piece of the puzzle... it pushes data from your KonnectMaster

account into your Meta (FB Ad Account) and your Google Ad Account to keep your Ad Audiences most up to date so that when you're running ads, you are able to retarget with laser sharp precision thus decrease cost of advertising and increasing ad spend returns!