CONCIERGE SERVICE
Dedicated Success Advisor
You will be assigned with one of our dedicated success coaches who will be your go-to person for any questions, concerns, or assistance you may need.
CONCIERGE SERVICE
You will be assigned with one of our dedicated success coaches who will be your go-to person for any questions, concerns, or assistance you may need.
ONE-ON-ONE SESSIONS
Get exclusive access to monthly one-on-one consulting session with one of our process definition experts. They will work closely with you to understand your business objectives and provide advice on how to turn your expertise into Standard Operating Procedures (SOPs), and how to leverage the software to support the execution, standardization, and automation of the SOPs.
TECH SUPPORT
Our team of software experts will implement in the system the SOPs defined and approved during the monthly consulting sessions. We'll use our knowledge of KonnectMaster to take off your hands as many tasks as possible. You can have 5 or 10 hours of monthly development work for implementing custom SOPs, adapting our blueprints to your own business, or building integrations to external tools.
CONTINUOUS IMPROVEMENT
We have a 'Traffic Light System', we will actively monitor your account to maximize your software usage. Our team will proactively identify areas for optimization and offer improvement suggestions.
TECH SUPPORT
Need technical assistance? No problem, get direct access to our technical support team via Google Meet. Get your questions answered and issues resolved quickly and efficiently.
Why choose our tech support service?
Convenience
Expertise: Our tech support team consists of highly skilled professionals who have extensive experience in KonnectMaster
Personalized attention: We understand that every technical issue is unique, and we will provide tailored solutions to meet your specific needs.
Prompt response: We strive to provide quick and efficient support to minimize any downtime you may be experiencing.
Secure and reliable: Our Google Meet sessions are conducted securely, ensuring the privacy and confidentiality of your information.