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Conversation AI: Skip Action option in Conversation AI Workflow Action

Changelog
May 29, 2024•0 min read

Introducing a new option in the Conversation AI workflow action that skips asking a question if the answer exists in the conversation history.

The bot will not ask the question again and will push the contact to the relevant branch/condition

Conversation AI now allows you to skip the action in the workflow Editor.
conversation aivisual workflow editor

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