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How to Add the Chat Widget to Funnels, Websites, and WordPress Sites?

Help - Chat| Help - Chat - Live Web Chat
January 30, 2024•2 min read

Installing the PROSPER OS™ Chat Widget on your website is one of the easiest ways to generate leads without ad spend.

The Chat Widget supports Live Chat (useful for companies with sales and support teams read to respond right away), SMS messaging, and WhatsApp messaging (if enabled on the account). 

In any case, the Chat Widget installation is simple and requires no development knowledge or technical skills. 

How to install the Chat Widget to a funnel and or website built directly in PROSPER OS™

Custom HTML/CSS/JAVASCRIPT

How to Set Up and Test the Chat Widget?

Step 1: Once you have a chat widget set up, you'll want to configure a Workflow Trigger to notify when a conversation is initiated via the chat widget. 

To do this, the trigger event should be "Customer Replied" with a filter for "Reply Channel" set to "Chat Widget" like this:

Custom HTML/CSS/JAVASCRIPT

Step 2: Next click the + > Search for "Internal notifications" > You can select from 3 options:

  1. Email - Send email to a specific Users or custom email

  2. In-app notification - Send a notification via the web app or mobile app to a specific Users or all

  3. SMS - Send SMS to a specific Users or custom number 

Custom HTML/CSS/JAVASCRIPT

How to Set Up and Install the Chat Widget on a WordPress Site?

Step 1: login to your WordPress dashboard.

Step 2: go to Plugins > Add New Plugin

Step 3: search for "LeadConnector"

LeadConnector plugin for WordPress

Step 4: click Install Now

Step 5: click Activate

How to Add the Chat Widget to WordPress

Step 6: in your PROSPER OS™ dashboard, go to Settings > Business Profile, scroll down to see the API Key.

How to Add the chat Widget to WordPress

Step 7: Copy the API key and then paste it in the WordPress LeadConnector plugin and click Save

How to Install the Live Chat Widget in other Platforms

Frequently Asked Questions

Can I customize my chat widget messaging per page?

The current configuration of the webchat widget does not allow for dynamic messaging. Although the widget can be used on multiple pages, the messaging will remain consistent with the initial setup.

Can I create multiple chat widgets in a sub-account?

Yes, you can create multiple chat widgets with different goals, and knowledge bases.

KonnectMaster provides training, ready-to-use resources, and an all-in-one AI business operating system running automated, pre-built & customizable SOP's (standard operating procedures), so you can focus on your vision and growth, while our systems take care of day-to-day mechanics.

KonnectMaster

KonnectMaster provides training, ready-to-use resources, and an all-in-one AI business operating system running automated, pre-built & customizable SOP's (standard operating procedures), so you can focus on your vision and growth, while our systems take care of day-to-day mechanics.

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